How it works

A thoughtful way to create something deeply personal.

Choose Your Piece
STEP 1

Choose Your Piece

Explore our considered collection and choose a piece that feels right for you.

Pawprint Dangle Charm 925 Sterling Silver Memorial Jewellery
STEP 2

Personalise Your Keepsake

Share your precious inclusion, such as ashes, hair, fur or breastmilk, along with any personal details you'd like to make your keepsake uniquely yours.

Branded Packaging  Tilly & Co Memorial Jewellery Ltd.
STEP 3

Receive With Love

Your finished keepsake is carefully prepared and sent to you with love and care.

How It Works: Creating Your Tilly & Co Memorial Keepsake

Every Tilly & Co memorial jewellery piece and keepsake is created with love, care and the deepest respect. From choosing your design to receiving your finished keepsake, I'll guide you through every step.

1 — Choose Your Piece

Browse our collection of handcrafted memorial jewellery and keepsakes, including pieces designed to hold precious inclusions such as ashes, hair, fur and breastmilk.

Can't find exactly what you're looking for? Our bespoke memorial jewellery service allows us to create something completely unique to you and your loved one.

2 — Personalise Your Keepsake

Choose your size, colour, inclusion type and personal touches on your product page. Depending on your chosen design, you may also be able to add engraving or other meaningful details.

If you're unsure about anything, I'm always here to help and guide you through your choices.

3 — Ring Sizing

Unsure of your ring size? Simply choose “Size To Be Confirmed” at checkout.

We'll help you find the perfect fit and provide everything you need through your collection pack.

4 — Add Your Personal Touches

Make your keepsake even more personal with optional engraving, personalised details and upgraded presentation or packaging.

These little details can help create a truly unique memorial piece that feels special to you.

5 — Share Their Story (Optional)

If you'd like to, I'd be honoured to hear about your loved one or cherished pet.

Whether it's a story, a favourite memory or simply their name, every story shared with Tilly & Co is treated with kindness, compassion and respect.

6 — Complete Your Order

Add your chosen piece to your basket and checkout securely.

You'll then receive your Tilly & Co collection pack, containing everything you need to safely and respectfully send your precious inclusion to me.

7 — Bespoke Designs

Have something completely different in mind?

Our bespoke memorial jewellery service gives you the opportunity to create a one-of-a-kind keepsake designed around your story, your memories and the person or pet you're remembering.

I'll work with you to bring your ideas to life.

8 — Handcrafted With Love

Once your precious inclusion arrives, I'll carefully check and prepare everything before beginning the creation of your piece.

Your memorial jewellery or keepsake is then lovingly handcrafted with care and attention to detail.

Before your finished piece is sent home to you, I'll send you a photograph for approval.

Any unused inclusion is carefully returned to you with your completed keepsake.

9 — Treasure It Forever

Your finished keepsake is ready to be worn, held and cherished.

A little piece of someone you love, kept close to your heart — a lasting reminder that although they may leave our sight, they never leave our hearts.

Frequently asked questions

How much inclusion do I need to send?

"Don't worry, we make this easy. We'll send you a beautiful collection pack with everything you need and clear instructions. All we need is a tiny amount a pinch of ashes, a few strands of hair or fur, or a small amount of breastmilk."

How long does it take?

Each piece is handcrafted to order. Please allow 4–6 weeks from receipt of your inclusion. We'll keep you updated throughout the process.

Is my inclusion safe?

Absolutely. We treat every inclusion with the utmost care and respect. Any unused inclusion is safely returned to you with your finished keepsake.

Can I approve the piece before it's sent?

Yes — we always send a photograph of your completed piece for your approval before it is carefully packaged and dispatched to you.

Do you offer a bespoke service?

Yes! If you have something special in mind that you can't find in our collections, we'd love to work with you to create a truly unique bespoke memorial jewellery piece or keepsake. Please get in touch to discuss your ideas, and we'll work together to create something that's personal to you and your loved one.

Ready to Create Something Meaningful?


Whether you're looking for memorial jewellery, a personalised keepsake or something completely bespoke, I'm here to help you create something that keeps their memory close.

Browse Our Collections